Viva Aerobus Phone Number: Major low-cost airline Viva Aerobus, operated by Aeroenlaces Nacionales, S.A. de C.V., is based at Monterrey International Airport in Apodaca, Nuevo Leon, Mexico. With over 160 routes and over 50 destinations serving Mexico, the US, Central America, and South America, it is the third-largest airline in Mexico and the eleventh-largest airline in North America based on passenger count.
IAMSA, the biggest bus company group in Mexico, owns all of Viva Aerobus. Ireland Aviation was a co-founder and investor in the company.
| Trade Name | Viva Aerobus |
| Founded | 2006 |
| Headquarters | Monterrey International Airport, Apodaca, Mexico |
| Phone Number | 81 82 150 150 |
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| Official Website | Click Here to Visit |
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Contents
History
Viva Aerobus began operations on 30 November 2006 with its hub at Monterrey International Airport in Monterrey, Mexico, with an initial investment of $50 million and two Boeing 737-300 aircraft. Viva Aerobus was co-owned by Ryanair’s Irish Aviation and Mexican bus company IAMSA. Ryanair established “Ryanmex” in conjunction with Alexander Maurice Mason of Kite Investments to facilitate the Irish family’s investment in the Mexican airline. Ireland held 49 percent of the shares in the airline, while IAMSA held the remaining majority stake.
After beginning service to several domestic Mexican locations from Monterrey, the airline made public its announcement in July 2007 that it would establish its first base outside Mexico and its first US location in Austin, Texas (although it would eventually expand to Austin in 2009). Will get closer). will depart). Closed.
The airline launched two aircraft and a nonstop route between Monterrey and Tijuana at Monterrey International Airport in November 2006. In 2011, 2013, 2015, and 2022, respectively, the airline established Mexico City, Cancún, Tijuana and Mérida as its new bases. ,
The US Department of Transportation granted the airline permission to operate to Austin-Bergstrom International Airport on November 5, 2007, with the initial goal of serving the Mexican destinations of Cancún, Monterrey, Guadalajara, and León. Flights to South Terminal Austin began on May 1, 2008.
In summer 2009 the company began operating flights between Monterrey and Las Vegas.
In January 2020, Viva Aerobus announced the establishment of its cargo subsidiary, Viva Cargo.
Viva Aerobus and Iberia announced a codeshare agreement in early August 2022 to improve connections for passengers between Mexico and Spain.
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Sponsorships
Viva Aerobus has sponsored the Atlas, Tigres UANL, America Liga MX, Los Tomateros de Culiacan, and Los Sultanes de Monterrey baseball teams in Mexico to encourage sportsmanship and healthy living. It also sponsors the San Antonio Spurs of the NBA and the Las Vegas Raiders of the NFL internationally.
In-flight services
Viva Aerobus started a buy-on-board program in 2009 that allows customers to purchase food and beverages.
Bus services
From Abraham González International Airport in Ciudad Juárez, Chihuahua, to downtown El Paso, Texas, Viva Aerobus runs a shuttle service.
In addition to running a bus shuttle for passengers on flights to and from Cancún and Monterrey between the Austin airport and the Omnibus Mexicanos Bus Terminal in downtown San Antonio, Viva Aerobus also ran a shuttle service between the Austin-Bergstrom International Airport South Terminal and the Omnibus Mexicanos Bus Terminal in eastern Houston.
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Contact Details
There are several ways to contact and respond to your requests.
1. Reservations (Toll-Free):
Mexico: 81 82 150 150
United States: (+1 866 359 8482)
Colombia: + 57 800 5189402
2. Lost baggage(Toll Free) :
+52 (81) 8215 0520, +52 (81) 8215 0196
Email: asistenciaequipajes@vivaaerobus.com
3. Viva Insurance(Toll Free) :
+52 (55) 5169 3753
Viva Aerobus Phone Number: FAQs
1. Where does Viva Aerobus fly to?
Ans: Viva Aerobus flies direct to 59 destinations globally, including Monterrey General Mariano Escobedo, Cancún, and Mexico City Juarez International.
2. What is the VIVA Aerobus carry-on luggage size?
Ans: Viva Aerobus allows travelers to check one piece of carry-on luggage up to 22 x 16 x 10 inches (55 x 40 x 25 cm). Passengers on light fares may bring up to 22 pounds (10 kg), while those on smart fares may bring up to 33 pounds (15 kg). Each traveler may also bring one small personal item, up to 18 x 14 x 8 inches (45 x 35 x 20 cm).
3. What is your weight limit on the VIVA Aerobus?
Ans: Regarding bags that are checked:
Smart fares: 55 pounds (25 kg)
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